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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Empero products

The group "New Technologies" offers for review the products of the plant Empero: vacuum packaging machines, cutters, shredders, dough mixers, dough rollers, meat grinders, mixers, saws, vegetable peelers, vegetable washers, pasta machines, bread cutters, pasta machines, machines for cleaning, sterilization and packaging of products, food sealing machines, drying machines, polishers, hand washing sinks, washing machines dough weighing, heated showcases, grills, potato ovens, juicers, coffee machines, coffee grinders, thermopots, shawarma machines, salamanders, dishwashers, stoves, ovens, fryers, beinmari, cabinets, countertops, pasta cookers, refrigeration equipment, equipment for displaying dishes, salad bars, racks, shelves, tables, hoods, transport equipment, medical equipment, machinery spaces, water tanks, gas systems, roller shutter systems, hot water systems, air conditioning systems, antibacterial floor coverings, chassis and conveyor systems, gas and fire extinguishing systems, electrical and water supply systems, cooking equipment, upper protective frames, mobile kitchens, mobile kitchen equipment, field kitchens
  • Vacuum Packaging Machines Empero
    Vacuum Packaging Machines
    EMP.VCM, etc.
  • Cutters, shredders Empero
    Cutters, shredders
    EMP.300, SD, etc.
  • Dough mixers, dough rollers Empero
    Dough mixers, dough rollers
    EMP.LK , HY et al.
  • Meat grinders, mixers, saws Empero
    Meat grinders, mixers, saws
    MK, EMP.ETK, etc.
  • Vegetable peelers, vegetable pickers, pasta machines, bread slicers Empero
    Vegetable peelers, vegetable pickers, pasta machines, bread slicers
    PS, EMP.SY.60, etc.
  • Machines for cleaning, sterilization, packaging Empero
    Machines for cleaning, sterilization, packaging
    EMP.BST, EMP.PLC-D, etc.
  • Grills Empero
    Grills
    EMP.PRG, EMP.PLS, EMP.KFE, etc.
  • Juicers Empero
    Juicers
    EMP.ORG.50, EMP.AYR.40, etc.
  • Coffee machines, coffee grinders, thermopots Empero
    Coffee machines, coffee grinders, thermopots
    EMP.CPC, EMP.CY, EMP.SU et al.
  • Devices for making shawarma Empero
    Devices for making shawarma
    EMP.DN, EMP.PSG, EMP.GP et al.
  • Dishwashers Empero
    Dishwashers
    EMP.1000, EMP.BYC, EMP.UW et al.
  • Plates Empero
    Plates
    EMP.PLS, EMP.YRE, EMP.YRG, etc.
  • Furnaces Empero
    Furnaces
    700 Plus, 900 Plus, etc.
  • Fryers, bainmarie, cabinets, countertops, pasta cookers Empero
    Fryers, bainmarie, cabinets, countertops, pasta cookers
    EMP.TS, 700 Plus, etc.
  • Refrigeration equipment Empero
    Refrigeration equipment
    EMP.255, EMP.160, EMP.210, etc.
  • Equipment for demonstration of dishes Empero
    Equipment for demonstration of dishes
    Bainmarie, Sumela, Venus, etc.
  • Pancake makers, toasters, waffle makers Empero
    Pancake makers, toasters, waffle makers
    EMP.KU, EMP.WF, EMP.GP et al.
  • Racks, shelves, tables Empero
    Racks, shelves, tables
    EMP.DLPA, EMP.ATT, EMP.ET3 et al.
  • Exhaust umbrellas Empero
    Exhaust umbrellas
    400, 500, etc.
  • Other devices Empero
    Other devices
    JP.T, JP.IE, JP.DS et al.
  • Transport equipment Empero
    Transport equipment
    EMP.BQ, EMP.EPP, EMP.ECK, etc.
  • Medical equipment Empero
    Medical equipment
    EMP.MED.EL, EMP.MED.CRD, etc.
  • Mobile Kitchens Empero
    Mobile Kitchens
    gas systems, etc.
  • Field kitchens Empero
    Field kitchens
    chassis, fire extinguishing systems, etc.

NEW TECHNOLOGIES GROUP

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